For questions about products, orders, delivery, returns, or your personal information, please email support@lanofauna.com.
Response time: within 6 hours.
Who operates Lanofauna
Lanofauna is operated by 深圳市宝安区蘑菇力互联网络工作室(个体工商户), an individually owned business in Shenzhen, China.
Business address:
No. 10, South 9th Lane, Xinghua 1st Road, Bao'an District, Shenzhen, Guangdong, China
深圳市宝安区兴华一路南九巷十号
This is our business address. For a return, contact us first and follow the return instructions we provide; do not send a parcel to this address without return authorization.
Order support
Please include your order number and a description of the issue. For a damaged or incorrect item, photographs of the item and packaging help us review the problem. Do not email full payment card details, card security codes, account passwords, or identity documents.
See our Shipping Policy, Return and Refund Policy, Privacy Policy, and Terms of Service.